Our site is not optimized for your current browser. We recommend downloading and installing the latest version of one of the following browsers:. A newer version of your browser may be available. Uh oh. System Software Update Mac. Required Downloads.
Applicable Models. About this download. System Requirements.
File Info. Mac OS X Applicable Models Expand. About this download Benefits and improvements This utility updates the system software to version 1. Check the version of your camera firmware: Power on the camera. On the camera, select Menu , General Settings , and then Version.
If the version number is 1. Note: Do not connect the camera yet. Once connected, USB Mode is displayed on the camera screen. Note: If the current version is 1. I turn it on and I am getting a flashing?
I never set up a password of any kind on this computer. And I have not got the receipt any more. If any one can help please e-mail me. And why was I ever apprehensive about registering a new apple device and fearing foregoing privacy with each new device.
Am I getting close to solving one of apples problems?
So is there any way to know if I have a firmware password? I reset SMC without issue. Thank you, Lydia Running OS X, late I have a client who brought me a MacBook Pro Edition. When it boots, I get a folder with question mark. But If I hold down option k.
Cause my invoice is already in the mail. Very suspicious as my mac air locked itself down to the firmware password screen during normal operations. All the sudden the mac air basically crashed as it appeared then emerged a black screen with multiple languages hovering over the firmware padlock icon??? Have no idea how or why it happened… thAnk you all for sharing your insight and experience- learned a good amount While locked out. How is that possible? I am asking seriously, not ironically. Device costs a LOT. Very important to remember. With PC you get unlimited tries, you just have to reboot after 3 wrong tries.
Bought my macbook pro on ebay.. Took it to an apple store, and same thing happened to me.
They told me they want proof of pucrchase such as the original owners reciept. My cousin try to unlock it but couldnt… all he ran into was this proplem. Can some one help me???? I have a macbook air and bought when the owner did not know it had set the firmware password, but was set up and it turned out that he had no way to get it. I need to get it back. You can try rebooting the Mac into Safe Mode hold down Shift key on boot and see if that helps, if so it may be a kernel extension or system plugin that is causing the problem. The Console app can sometimes help to locate the problematic issue, find the kernel panic in the Console log and look for what was running immediately before it, it can sometimes be telling.
Rarely, it could be a hardware issue causing the kernel panic, like a component or some other accessory. My Macbook Pro is locked by a theif using the findmyiphone in my stolen IPHONE 6, I already showed to apple my receipt and my box but they cant allow my mac to be reformatted because the serial number is not indicated in the receipt not my problem anymore because the store forgot to include it. Already Contacted apple security but they are very strict. The apple ID in the mac is registered under my name matches my ID but they never considered.
I hate how they misjudge and dont help their loyal customer. I will not buy apple device again if they cant help the true owner of the device. I already brought it to the apple service center and paid a hundred dollar just to reformat it not under warranty anymore but it was not refundable and still my mac is locked because apple does not honor my receipt. Please teach me how to reformat it my self contact me using my email. Thank you. How are you ment too.. Paul…why so condescending? There are many honest ppl trying to purchase expensive products secondhand.
To think everyone is stealing is more of a reflection of yourself…. Apple has the mind power to create a tracking system based on serial numbers.
Register the device time of purchase. And upload that info into a database available for later. If a device has been stolen, they customer calls in.
The device is locked simple. If there is no report of the de ice being stolen then apple should be able to assist. Customer service is another part of sales ppl tend to over look.
Hmmmm if you go to buy a MBP you should probably learn to check to make sure they clean and rest the computer so that its a clean slate for you before you buy it and that includes the EFI.. Duh and if your going to set a password using a different keyboard.. Your fault duh think… Ahead.. Use some common sense.. Need make sure things are clean. To set a EFI password, the system accepted Turkish characters..
Is it my fault??? Did any message apeared to say this to me before I set the pasword?? Of course, not…. I now have a dead machine that costed me USD.. Apple is not a friendly company…And that was the last apple product I buy.. PS: I have lost proof , or documents they give me when I bought it..
Word on the street is that they need the original receipt because there are password bits in the original transaction numbers or something. I am still skeptical. Users can unlock the firmware password as described above, but Apple wants the original receipt because they want proof of ownership, they are not going to unlock the firmware password for a stolen Mac, for example. The Firmware Lock is hurting second hand buyers more than hurting thieves.
Even if they did contact me to help them out… what a burden. Am I really going to want meet up with them at an Apple Store to verify the situation? Hell, charge me, fingerprint me, background check me, make me wait a grace period.